Review incoming and outgoing WhatsApp messages.
Message Activity Log
View campaign performance, customer engagement, and message delivery statistics.
Campaign
Phone number does not configured yet. Connect Phone Number

Frequently Asked Questions

WapsChat is a WhatsApp Business API platform powered by Leomart Integrated Solutions Ltd. and approved by Meta as Tech provider. It allows businesses to automate messaging, send notifications, manage customer support, and integrate WhatsApp features into their applications or websites.
Any business that wants to communicate with customers via WhatsApp at scale can use WapsChat. This includes retail, hospitality, e-commerce, real estate, fintech, and service-oriented businesses.
To get started, you need a registered WhatsApp Business Account (WABA), a Meta Business Manager ID, and access to a Facebook Developer App. Once ready, you can integrate WapsChat into your system using our platform or API. Click HERE to accelerate your onboarding process.
No. A Meta app is required to access the WhatsApp Cloud API and connect your business to WapsChat. WapsChat simplifies most of the onboarding steps.
It's a long-lived authentication token generated in your Meta Business Manager for your System User. It allows WapsChat to send messages and access WhatsApp Business API on behalf of your business. Often called a "permanent token."
After connecting your WABA and token, go to the "WhatsApp Chat" section in the dashboard, click a number that has interacted with your business, compose your message, and hit send.
Yes. We provide REST API endpoints and a copy-paste widget script that lets visitors start WhatsApp chats directly from any webpage.
You can create sub-accounts directly from your WapsChat Dashboard. Each sub-account supports its own WhatsApp Business Account (WABA), dedicated phone number, message templates, and billing settings.

Alternatively, you can add multiple numbers to your WapsChat profile, but note that only one number can be active for bot automation, while the others can be used exclusively for bulk messaging.
Your messaging limits will remain capped (e.g., 250 messages) until full verification is passed.
Open My profile β†’ at bottom, click "Delete My Account".
If stuck, open a support ticket with the request-ID.
Yes. WapsChat is built to help businesses send bulk WhatsApp messages using the official WhatsApp Business API. Simply upload your contacts in CSV format, create and get your message template approved by Meta (where required), then launch your campaign to thousands of opted-in customers quickly, securely, and in compliance with WhatsApp policies.
Yes. We act as a data-processor, offer data-export & deletion tools, sign DPAs, and keep audit logs for every message.
In the side menu, select 'Settings,' then go to 'WhatsApp Setup.' Enter your credentials and press 'Save'.

You Own the Meta Resurces

In this method, you connect your Meta Business Manager directly to WhatsApp using Meta's Cloud API. This gives you full ownership and control:

  • You own the WhatsApp Business Account (WABA)
  • You manage your own message templates
  • You retain full administrative rights

Free Tier & Messaging Quota:
Each WABA receives 1,000 free conversations per calendar monthβ€”allocated at the WABA level, not per phone number. If you have multiple numbers under the same WABA, they all draw from this shared pool. Once exhausted, standard Meta pricing applies per conversation or message (view current rates in your Meta Developer Console).

Pros:

  • βœ… Full ownership of your WhatsApp presence
  • βœ… Transparent, direct billing from Meta (no third-party markup)
  • βœ… Greater control over templates and settings

Cons:

  • ⚠️ Some setup steps require official business documentation and approval

This path is ideal for businesses that want autonomy, scalability, and direct integration with Meta's infrastructure.

Email support@wapschat.ng or use WhatsApp link or open the live-chat bubble inside the dashboard. Average first-response time is under 30 minutes.

Setup via Dedicated Support (How To Upgrade)

Getting started with WapsChat is simple β€” just 3 steps, and we handle the heavy lifting:

πŸ“ Step 1: Register & Upgrade Your Account
Go to My Subscription and upgrade to a plan.

Need help setting up your WhatsApp Business API?

If you prefer our team to handle the entire setup process, you can request dedicated support directly from your dashboard.

To get started:

  1. Click the Connect Phone Number button anywhere in your dashboard.
  2. Select Meta API Setup.
  3. Complete the setup request form.
  4. Make the required payment.
  5. Our technical team will contact you and complete the onboarding process on your behalf.

πŸ§‘β€πŸ’» Note: Dedicated Support is optional but highly recommended for users with little or no technical experience. Our experts will guide you through every step, helping ensure a smooth and successful WhatsApp Business API setup.

Still Need Help?

Can't find the answer you're looking for? Our support team is ready to assist you. Click the WhatsApp button below or chat with us directly.

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πŸ“ž +234 906 662 1067